Support & FAQ

Short answers to the questions we hear most. Still stuck? Write to us.

How do I earn Shells?

Complete a focus session of at least 10 minutes. Longer sessions earn more (1, 3, 6 or 10 Shells). The first reef feeding each day adds one more. Shells are never sold.

What happens if I end a session early?

Your focused whole minutes stay in your log. There is no reward, but nothing is lost and no resident is ever harmed.

Does Reef Ritual Plus make me progress faster?

No. Plus adds residents, habitats, decorations, full history and up to three Reef Circles. It never multiplies Shells, minutes or milestones.

Does Interactive Reef record me?

No. The camera is used only while Interactive Reef is open, hand recognition runs on your device and nothing is saved or uploaded. Touch works just as well.

What do Reef Circle members see about me?

Only your chosen name, your companion resident and whether you're focusing, resting or offline. Never your tasks, tags or times.

Do I need an account?

No. Solo focus works without one and offline. Sign in with Apple is optional, for syncing across devices and Reef Circles.

How do I cancel or manage Plus?

Subscriptions are managed by Apple. Open the App Store app, tap your profile, then Subscriptions. Cancelling keeps access until the paid period ends.